Lecture, three and one half hours. Requisite: course 431. Examination of who uses archives and why, with ultimate goal of creating ways to better understand and meet needs of these users as well as engage new audiences in archival use. While archivists have traditionally conceived of their users as academic researchers, more thorough investigation expands this conception of users to include genealogists, artists, K-12 students and educators, families of victims of human rights abuse, community members, and members of general public. Methods for studying users, ways to conduct outreach to target user groups, and ways in which archivists can engage general public. Letter grading.